Support Live chat tool for IT companies
In the age of it technology, many organizations conduct their businesses through online mode. Eassistance pro help business organizations in reaching out to buyers through live web chat sessions. It is integrated with three types of user interface i. , admin, operator and visitor.
Admin or website administrator manages all chat accounts on a website whereas operator can use operator console of the software to handle all queries. Visitors can type their queries or text messages in the chat messenger box of eassistance pro. Support live chat software has two types of operator console i.
, web based and standalone. Web based operator console comprises of basic software chat features only and can be accessed from any web browser and operating system. Standalone operator console needs to be downloaded and installed on the operator system.
You can install standalone version of eassistance pro on all operator systems of your organization. This support live chat software offer six types of chat codes that can be conveniently pasted anywhere in webpages or emails. It also allows business organization to track visitor's location, geographical time, web access history and other details on its website.
The software support multiple live web chat sessions simultaneously. It also support live chat session between different operators. Support live chat tool allow web operator to change the font size, color and style of the ongoing chat messages. It also allows web operator to resize the operator to operator chat windows.
Eassistance pro supports both mobile and desktop web browsers such as opera mini, firefox for android, google chrome, internet explorer. Free version of eassistance pro is fully functional for limited period. It adds only one operator and department for online chat sessions with visitors.
Therefore, purchase the licensed version of software to add multiple operators and departments for online chat sessions. Visit: www. Supportlivechat.