Okdesk. For ticket assignees. Help Desk System

Okdesk. For ticket assignees. Help Desk System

Your personal assistant for rendering high quality WOW service!

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Okdesk. For ticket assignees. Help Desk System
Okdesk. For ticket assignees. Help Desk System Okdesk. For ticket assignees. Help Desk System Okdesk. For ticket assignees. Help Desk System Okdesk. For ticket assignees. Help Desk System Okdesk. For ticket assignees. Help Desk System Okdesk. For ticket assignees. Help Desk System Okdesk. For ticket assignees. Help Desk System Okdesk. For ticket assignees. Help Desk System

Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America.

The Okdesk app is a fully-featured mobile workplace for service engineers and field workers.

With the Okdesk app you, and your employees or contractors will be able to:
- Interactively manage all ticket-related activities
- Communicate with ticket initiators, dispatchers or colleagues
- Instantly attach pictures as an evidence of completed work or signed work orders
- Register actual time spent on work
- Make routes to the address of the client or service aim
- Specify the cost of work completed or equipment installed
- Work with all features of QR codes for inventory or quick registration of infrastructure-related tickets
- And even submit new tickets directly from your smartphone.

Everything you need to resolve tickets on time!

Changing status, changing the responsible agent, adding public and private comments, attaching files or photos right from your smartphone camera to the ticket. Registration of new tickets! All Help Desk basic features for handling queries.

No internet access? Not a problem!
Offline mode provides the ability to process tickets by specialists even where there is no Internet access. All previously uploaded information, including comments, is available when you lose connection.

Always be aware of important changes
Push notifications do not allow you to miss any important ticket or comment from the client.

Time spent deduction and integration with map apps.

We make Okdesk so that your company could provide world-class service!


About this version (2.60.0)

- Performance improvements

Other versions

2.57.0 released on 26 April 2022 (702 days ago)
2.56.0 released on 14 April 2022 (714 days ago)
2.55.0 released on 29 March 2022 (730 days ago)
2.54.3 released on 11 March 2022 (748 days ago)
2.53.0 released on 15 February 2022 (772 days ago)
2.52.0 released on 08 February 2022 (779 days ago)
2.50.0 released on 18 January 2022 (800 days ago)
2.48.1 released on 21 December 2021 (828 days ago)
2.47.0 released on 07 December 2021 (842 days ago)
2.44.0 released on 26 October 2021 (884 days ago)
2.43.0 released on 20 October 2021 (890 days ago)
2.41.0 released on 29 September 2021 (911 days ago)
2.39.0 released on 15 September 2021 (925 days ago)
2.38.0 released on 01 September 2021 (939 days ago)
2.36.0 released on 10 August 2021 (961 days ago)
2.33.1 released on 23 July 2021 (979 days ago)
2.32.1 released on 16 July 2021 (986 days ago)
2.30.0 released on 30 June 2021 (1002 days ago)
2.27.1 released on 04 June 2021 (1028 days ago)
2.26.2 released on 28 May 2021 (1035 days ago)
2.23.0 released on 05 May 2021 (1058 days ago)
2.22.0 released on 23 April 2021 (1070 days ago)
2.20.1 released on 07 April 2021 (1086 days ago)
2.19.0 released on 26 March 2021 (1098 days ago)
2.18.0 released on 22 March 2021 (1102 days ago)
2.17.1 released on 05 March 2021 (1119 days ago)
2.16.0 released on 19 February 2021 (1133 days ago)
2.15.4 released on 01 February 2021 (1151 days ago)
2.14.0 released on 18 December 2020 (1196 days ago)

Details and Recent Ratings

Size: 0 MB
Version: 2.60.0 by Okdesk
Updated: 18 May 2022 (680 days ago)
Released: 22 February 2017
Installations: more than 10 000
Okdesk. For ticket assignees. Help Desk System
5 Stars: 108
4 Stars: 19
3 Stars: 17
2 Stars: 3
1 Star: 26

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