SmartHQ Service (Formerly NewFi mobile)

SmartHQ Service (Formerly NewFi mobile)

SmartHQ Service is a diagnostic tool for GE Appliances Technicians

3.83 TOOLS
SmartHQ Service (Formerly NewFi mobile)
SmartHQ Service (Formerly NewFi mobile) SmartHQ Service (Formerly NewFi mobile) SmartHQ Service (Formerly NewFi mobile) SmartHQ Service (Formerly NewFi mobile) SmartHQ Service (Formerly NewFi mobile) SmartHQ Service (Formerly NewFi mobile) SmartHQ Service (Formerly NewFi mobile)

SmartHQ Service A Tool for GE Appliance Service Technicians

Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry!

SmartHQ Service Features

•Software Update
Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer.

•Data Logger
Comprehensive view of recorded diagnostics data of the connected appliance.

•Document Search
User-friendly "Google-like" search of the GEA service document database.

•ONePARTS Search
Offers an exploded view of drawings of sub-systems of GE appliances.

•Parts Purchase
Designed to simplify the search and ordering of genuine GE parts.

•Service Website
Direct access to the GEA service website, without additional login.

•Product Overview
Offers a high-level consumer-oriented overview of the applicable GE appliance.

•Fault Codes and Alerts
The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance.

•Component Control
Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality.

•Share Data
Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician.

•Appliance Service History
Comprehensive access to historical service data of previously repaired appliances.


About this version (1.2.399.6)

* Added guide link on login screen

Other versions

1.2.399.2 released on 12 October 2021 (46 days ago)
1.2.397 released on 30 August 2021 (89 days ago)
1.2.391 released on 16 July 2021 (134 days ago)
1.2.390 released on 01 July 2021 (149 days ago)
1.2.262 released on 08 June 2021 (172 days ago)
1.2.260 released on 08 April 2021 (233 days ago)
1.2.185 released on 09 February 2021 (291 days ago)
1.2.136 released on 11 December 2020 (351 days ago)
1.2.090 released on 29 October 2020 (394 days ago)
1.2.032 released on 03 October 2020 (420 days ago)
1.1.975 released on 17 September 2020 (436 days ago)

Details and Recent Ratings

Size: 61 MB
Version: 1.2.399.6 by GE Appliances
Updated: 16 November 2021 (11 days ago)
Released: 10 September 2017
Installations: more than 5 000
SmartHQ Service (Formerly NewFi mobile)
5 Stars: 30
4 Stars: 8
3 Stars: 1
2 Stars: 1
1 Star: 12

Similar apps