BirdEye

BirdEye

BirdEye is the leading platform for reputation and customer experience.

4.39 BUSINESS
BirdEye
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Be found. Be chosen. Be the best business.

BirdEye is an end-to-end customer experience platform connecting local businesses with customers through digital experiences. Take advantage of powerful technologies related to online reviews digital interactions and customer insights—to win at three crucial moments in the customer experience journey.

Connect with your customers at every touchpoint whether you have 10 or 10000 locations. The intuitive BirdEye app is your on-the-go means to leverage the convenience of sending new review requests responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications the app ensures your customers are always a priority.

Get instant access to Reviews Inbox Contacts Ticketing and Reports— at any time from anywhere!

* Send text or email review requests to your customers making it effortless to get new reviews on Google Facebook or 150+ other review sources supported by BirdEye.

* Respond to all your reviews from one place and ensure your customers feel valued.
Promote authentic reviews across the web to reach more prospective customers and drive more traffic.

* Use BirdEye Inbox to view and respond to messages from customers through Webchat text messages and Facebook Messenger -- from a single place.

* Add internal notes then assign messages within a team to better collaborate and get the best answer for the customer easier & faster.

* Analyze reports gain actionable insights to make significant improvements where it counts.

* Receive instant alerts and stay connected to your customers.

About BirdEye

BirdEye is changing the world through customer experiences. More than 50000 businesses use BirdEye everyday to be found with online reviews be chosen by customers with convenient text interactions and be the best business with modern customer experience tools.

Any questions? Please contact support@birdeye.com.


About this version (4.1.8)

- All your customer interactions from texts & emails to reviews & surveys are now available in your Inbox. With everything in one place, you get a better context and can send meaningful responses. - Minor improvements and fixes.

Other versions

4.1.6 released on 08 January 2021 (16 days ago)
4.1.5 released on 18 December 2020 (37 days ago)
4.1.4 released on 05 December 2020 (50 days ago)
4.1.3 released on 11 November 2020 (74 days ago)
4.1.2 released on 01 November 2020 (84 days ago)
4.1.1 released on 16 October 2020 (100 days ago)
4.1.0 released on 05 October 2020 (111 days ago)
3.0.8 released on 14 September 2020 (132 days ago)
3.0.7 released on 26 July 2020 (182 days ago)
3.0.6 released on 11 July 2020 (197 days ago)
3.0.5 released on 06 July 2020 (202 days ago)
3.0.4 released on 30 May 2020 (239 days ago)
3.0.3 released on 16 May 2020 (253 days ago)

Details and Recent Ratings

Size: 47 MB
Version: 4.1.8 by
Updated: 18 January 2021 (6 days ago)
Released:
Installations: more than 5 000
BirdEye
5 Stars: 58
4 Stars: 6
3 Stars: 2
2 Stars: 0
1 Star: 9

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