Birdeye

Birdeye is the leading platform for reputation and customer experience.

4.38 BUSINESS

Birdeye is the place for multi-location businesses to acquire customers on autopilot.

Collect reviews, convert leads, run surveys, text customers, get referrals and much more -- all in one place.

It’s time for a single-stack approach to business growth. Birdeye delivers winning experiences for every step of your customer journey. From search to sold, and repeat at scale with the all-in-one Experience Marketing platform.

Connect with your customers at every touchpoint, whether you have 10 or 10,000 locations. The intuitive Birdeye app is your on-the-go means to leverage the convenience of sending new review requests, responding to messages from different channels and being available for all your customers. With effortless navigation and design along with instant notifications, the app ensures your customers are always a priority.

* Send text or email review requests to your customers, making it effortless to get new reviews on Google, Facebook or 200+ other review sources supported by Birdeye.

* Respond to all your reviews from one place and ensure your customers feel valued. Promote authentic reviews across the web to reach more prospective customers and drive more traffic.

* Use Birdeye Unified Inbox to view and respond to messages from customers through Webchat, text messages and Facebook Messenger -- from a single place.

* Add internal notes, then assign messages within a team to better collaborate and get the best answer for the customer, easier & faster.

* Analyze reports, gain actionable insights to make significant improvements where it counts.

* Receive instant alerts and stay connected to your customers.

About Birdeye:

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

Any questions? Please contact support@birdeye.com.

About this version (5.0.1)

* Updated onboarding and login experience. * Style adjustments in Reviews and Inbox. * Bug fixes and performance improvements.

Other versions

4.5.9 released on 06 January 2022 (449 days ago)
4.5.8 released on 24 December 2021 (462 days ago)
4.5.3 released on 01 December 2021 (485 days ago)
4.5.2 released on 29 October 2021 (518 days ago)
4.5.0 released on 10 October 2021 (537 days ago)
4.4.6 released on 10 September 2021 (567 days ago)
4.4.3 released on 28 August 2021 (580 days ago)
4.4.1 released on 25 June 2021 (644 days ago)
4.4.0 released on 14 May 2021 (686 days ago)
4.3.0 released on 11 April 2021 (719 days ago)
4.2.0 released on 22 February 2021 (767 days ago)
4.1.9 released on 27 January 2021 (793 days ago)
4.1.8 released on 18 January 2021 (802 days ago)
4.1.6 released on 08 January 2021 (812 days ago)
4.1.5 released on 18 December 2020 (833 days ago)
4.1.4 released on 05 December 2020 (846 days ago)
4.1.3 released on 11 November 2020 (870 days ago)
4.1.2 released on 01 November 2020 (880 days ago)
4.1.1 released on 16 October 2020 (896 days ago)
4.1.0 released on 05 October 2020 (907 days ago)
3.0.8 released on 14 September 2020 (928 days ago)
3.0.7 released on 26 July 2020 (978 days ago)
3.0.6 released on 11 July 2020 (993 days ago)
3.0.5 released on 06 July 2020 (998 days ago)
3.0.4 released on 30 May 2020 (1035 days ago)
3.0.3 released on 16 May 2020 (1049 days ago)